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What is your registration cancellation and refund policy for events and classes?

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Cancellation refunds are based on the number of days notice given prior to the event:

Dirt Camps

  • 14+ days prior to event: Full refund, less a $35 processing fee.
  • 7-13 days prior to event: Credit toward alternate Evergreen camp or education event (pending availability) in the same calendar year.
  • Fewer than 7 Days prior to event: No credit or refund.

Special Clinics

  • 7+ days prior to clinic:  Full refund, less a $35 processing fee.
  • Fewer than 7 days prior to clinic: No credit or refund (since most special clinics only happen annually, it is not possible to offer credit).

Evergreen Classes

  • 72+ hours prior to start of class: Credit toward alternate Evergreen class or education event in the same calendar year.
  • Fewer than 72 hours prior to start of class: No credit or refund.

Other Events (Bike Fest, Winterstoke, etc.)

  • 7+ days prior to event: Full refund.
  • Fewer than 7 days prior to event: No credit or refund.