Frequently Asked Questions
Below are answers to most of the commonly asked questions about Evergreen and our programs. If you cannot find the answer to your question here, feel free to contact us.
For the most part, yes. Classes will be cancelled for severe weather only, such as heavy rain, high wind, or temperatures below freezing. Light rain is fine. If there is rain or stormy weather, please check the website and/or your email the day of the class to see if the class has been cancelled. If your class is cancelled, you can either apply the fee to another class, maintain a credit for future use, or receive a refund.
Go to the class calendar and choose the class you’re interested in. Then click the registration button.
Our instructors will notify you by email. We also post cancellations on our schedule page. Please check the schedule if it is raining the day of class.
Not a bit. We have a saying around here: "It ain't the bike, it's the rider." We say that a lot. Honest. That said, your bike should be in good working condition and designed and equipped for off-road use.
We will apply a credit to your account and work with you to reschedule you into another class. If that is not possible, and you do not want a credit for future classes, we refund your class fee.
Most times that’s not a problem. Except for a few instances and some of our backcountry Trail Work Parties you’re welcome to come when you can and leave when you need to.
For most classes and other events, the registration closes 72 hours prior to the event start.
Our kids classes are for children age 8-13 and our week-long Dirt Camps ages are 9-13.
Most of our adult classes are geared for a certain maturity level so the minimum age requirement is 18 years. We offer "family" classes once a month where teenagers 14 and older can join the Adult classes. No one is too old to learn to mountain bike as long as they are comfortable riding a bike on uneven terrain.
Cancellation refunds are based on the number of days notice given prior to the event:
Dirt Camps
- 14+ days prior to event: Full refund, less a $35 processing fee.
- 7-13 days prior to event: Credit toward alternate Evergreen camp or education event (pending availability) in the same calendar year.
- Fewer than 7 Days prior to event: No credit or refund.
Special Clinics
- 7+ days prior to clinic: Full refund, less a $35 processing fee.
- Fewer than 7 days prior to clinic: No credit or refund (since most special clinics only happen annually, it is not possible to offer credit).
Evergreen Classes
- 72+ hours prior to start of class: Credit toward alternate Evergreen class or education event in the same calendar year.
- Fewer than 72 hours prior to start of class: No credit or refund.
Other Events (Bike Fest, Winterstoke, etc.)
- 7+ days prior to event: Full refund.
- Fewer than 7 days prior to event: No credit or refund.
Please have your bike in good working order. Helmets are mandatory. Knee and elbow pads are optional. Bring a snack and water and dress appropriately for the day (we recommend padded bike shorts, synthetic or wool shirt/layers and a light jacket). The use of flat pedals (IE: not clip in) is encouraged for these classes.
The majority of our classes in King County take place at King County’s Duthie Hill Bike Park in Issaquah, but we also offer classes at King County's Black Diamond Natural Area and Big Finn Hill Park, along with the City of Redmond's Bike Park/Hartman Park. In addition in to this, we have an education program at Swan Creek Park in Tacoma. Please check specific class listings for exact location. We also offer classes through some of our Regional Chapters including Evergreen Central in Wenatchee and Evergreen East in Spokane.
Every child participant must submit Evergreen's Youth Waiver in order to participate in any Evergreen class, camp, or event. To help make this process easier and more accessible, you can now fill out and submit the Evergreen Youth Waiver electronically! Fill out the waiver here.
You can park at Duthie's brand new parking lot that King County recently completed! It is located at 26150 SE Issaquah-Fall City Rd, just off of Duthie Hill Road. Please arrive 15 minutes early so we can start class promptly.
